Safer Gambling

Enjoying online gaming should never come at the cost of your wellbeing. We believe that understanding the risks and knowing where to find support are essential to maintaining a healthy relationship with gambling. This page outlines what to watch for, practical safeguards you can use, and where to turn if you need help.

When gambling becomes a problem

Problem gambling can develop gradually, often without the person noticing. Common warning signs include spending more money or time than intended, chasing losses by gambling more, or feeling anxious and irritable when unable to gamble. Other indicators are difficulty focusing on work or relationships, borrowing money to fund gambling, or becoming secretive about your activities. Sleep disruption and neglecting hobbies you once enjoyed are also red flags. The hidden nature of online gambling means these signs can be easy to miss—both for the person involved and for loved ones.

Using GamStop for self-exclusion

GamStop is the free national self-exclusion scheme for all online gambling licensed in the UK. If you register with GamStop, every participating operator is legally required to block your access for the duration you choose—6 months, 1 year, or 5 years. During this time, you cannot create new accounts or deposit money on any of the 250+ covered sites. This tool is most effective for those who recognise they need a break from gambling entirely. The exclusion cannot be lifted early, though you can contact GamStop once your period ends if you wish to regain access.

Deposit limits and other controls

Beyond self-exclusion, most UK-licensed operators now offer built-in limits on how much you can deposit within a set timeframe. You can also set time-out periods (ranging from 24 hours to several weeks) to pause your account temporarily, or request permanent account closure. These tools help you maintain control and are worth exploring before problems escalate.

When to seek support

If you or someone close to you is struggling with gambling, professional help is available and free. GamCare, the main gambling support charity, runs the National Gambling Helpline at 0808 8020 133, available 24 hours every day. They offer counselling, an online chat service, and advice for friends and family members. The NHS also provides specialist treatment and support for problem gambling through local health services. Gamblers Anonymous UK offers peer support through local meetings and a 12-step approach if that suits you better.

Help is closer than you think

Reaching out is the hardest step, but support services are designed to be accessible and non-judgmental. You can also speak to your GP, who can refer you to specialist teams. No amount of shame or embarrassment justifies struggling alone—thousands of people have recovered from gambling harm, and recovery is possible for you too.